Your holiday information
Club fee:
For all guests over 14 years, we ask a daily sports club fee of 2,00€ per person and night. The fee is not included in the total price of your stay and it has to be payed at the reception.
Arrivals & Departures:
The Check in can be made from 3pm – 9pm. Arrival after 9pm has to be announced to the reception.
The Check out can be made until 10am of your departure date. Later departures will be checked on availability at the reception desk. We ask also here to speak to the reception for availabilities.
Reservations & deposits:
Your holidays at The Lodge in Eppan will be fixed and reserved after our written/sent confirmation and confirmation of your credit card debiting. The payment can be made at the end of your stay.
Discounts:
With two full paying persons in a double bedroom or suite we offer you a discount of the room price: Free overnight stay for children under 3 years.
We offer a child bed only on request. For children over 3 years and all other extra persons for our rooms and suites there will be charged a price of 35,00€ per night including breakfast.
The price for the apartment will be charged for any extra person with 50,00€ per night.
Auto & Co.:
During your stay you can use our hotel parking lot 100 m from the house free of charge. We offer our guests an electric car charging station with 22 kW/h with type 2 plug for the price of 5 Euro per hour (parking fee).
Allergies & Intolerances:
On request we offer our guests lactose and gluten free products for any meal.
Our restaurant staff is available for any consultation or any further information.
Payment options:
We accept VISA, MASTERCARD credit cards and the digital currencies BITCOIN, Litecoin and Ethereum. Please note that payment in cash is only permitted up to a maximum amount of 2,999.99 euros in Italy.
Cancellation:
Depending on the type of booking.
Internet:
The Wifi & Bluetooth is free in the entire hotel area during your stay.
Pets:
Pets are allowed only with leash and muzzle , although a pre arrival notice has to be made. The SPA center and Fitness Center is not allowed for any pet.
The price per pet is 25,00€ per day without food.
Smoking:
Since 2005 it is forbidden to smoke in public and closed areas.
